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Privacy Policy

This policy explains how the Universes Factory platform collects, uses, stores, and protects your personal information and business data.

Updated 2026-06-02

Information We Collect
  • Account information such as usernames, contact details, company information, and login history.
  • Business data such as uploaded files, quotation requests, supplier collaboration records, and operation logs.
  • Device and access data such as IP address, browser type, access time, language preference, and visited paths.
How We Use Information
  • To provide authentication, account management, file handling, quotation workflows, and support services.
  • To secure the service, investigate incidents, monitor abuse, and improve product quality.
  • Where legally permitted or authorized, to send notices, perform operational analysis, and optimize features.
Sharing and Disclosure

We do not sell your personal information to unrelated third parties. Disclosure is limited to service processors, legal obligations, or your explicit authorization.

Where collaboration across business parties is required, we share only the information necessary for the specific workflow and expect recipients to honor confidentiality obligations.

Storage and Protection

We use reasonable safeguards, including access controls, audit logs, and protected transmission, to protect your data.

Retention periods depend on business needs, contractual requirements, and legal obligations. Data is deleted or anonymized when no longer required.

Your Rights
  • You may request access to, correction of, supplementation of, or deletion of personal information where applicable by law.
  • You may request account closure or withdraw specific authorizations where supported.
  • If you believe our handling is inappropriate, you may contact platform support for review.